We like to make it easy for you and therefore try to offer everyone’s favorite payment method. For this we are affiliated with the well-known and reliable payment platform ‘Stripe’.
At MOJOGEAR you can pay using:
MOJOGEAR is a Dutch brand specializing in smartphone accessories. We offer high quality products for a fair price. We’re very close with our production facility, where our products are handled with care, as well as our people.
Of course. We are affiliated with Trusted Shops,Thuiswinkel Waarborg and various payment platforms and handle your data securely. Would you rather order from a larger platform? Our products are also for sale via Bol.com (Netherlands / Belgium) and Amazon (all over Europe). However, these platforms charge a service fee, which means that the price is slightly higher there than on our own website.
If you order on business days before 4:00 PM, we will ship your order the same day. Once your order has been shipped, you will receive a shipping confirmation with track & trace information. If the order fits through the letterbox, we will send the shipment as a letterbox package so that you do not have to be at home for the receipt.
We also offer Express delivery for a number of European countries.
If you are not at home and your order does not fit through the letterbox, the delivery person will try to deliver the package to the neighbors. If that does not work, you can pick up the order at a pickup point.
Do you decide within 14 days that you are not satisfied with your order for any reason? Then you can return your order. You pay the shipping costs for this yourself. For more information, please visit on our returns page.
All products from our webshop (both MOJOGEAR and other brands) have a standard two-year manufacturer's warranty. Do you have problems with a product? Please send us an email or use the contact form. We are happy to solve it for you.
Apart from the manufacturer's warranty, the legal warranty applies to all items you purchase from us. Legal warranty means that a product is or must do what the consumer can reasonably expect from it. The manufacturer's warranty does not affect the legal warranty.
If you want to order larger quantities, for example for your organization or as a promotional gift, we are happy to help with a customized quote. Send us an email with your request and we will get back to you as soon as possible.
Of course, you will receive it via email. If you need specific information on the invoice that is not included as standard, please let us know.
All products from our webshop (both MOJOGEAR and other brands) have a standard two-year manufacturer's warranty. Do you have problems with a product? Please send us an email or use the contact form . We are happy to solve it for you.
Apart from the manufacturer's warranty, the legal warranty applies to all items you purchase from us. Legal warranty means that a product is or must do what the consumer can reasonably expect from it. The manufacturer's warranty does not affect the legal warranty.
If you have a complaint about our products or our service, please contact us via the contact form, e-mail, WhatsApp or telephone. We will do our utmost to resolve your complaint as quickly as possible. You will receive a substantive response within three working days, but usually within a few hours.
Do you disagree with the solution or can we not reach an agreement together? Then you can submit your complaint to the Thuiswinkel Disputes Committee, PO Box 90600, 2509 LP in The Hague (www.sgc.nl). You can also submit your complaint to the Disputes Committee via the European ODR Platform ( http://ec.europa.eu/consumers/odr/).